Decrease Conflict, Increase Productivity

The workplace is more diverse than ever before.  Leaders have teams with a variety of individual backgrounds, conflicting viewpoints, multiple generations, and varying amounts of experience.  Great leaders are adept at managing emotions, opinions, needs and wants and inspiring their people to work as a cohesive unit.

5 Stages of Workplace Conflict

1) Unmet Needs – conflict begins

2) Lack of Recognition of an Unmet Need – conflict escalates

3) Acknowledgement of an Unmet Need – conflict is defused

4) Meet the Need – conflict is resolved

5) Confirm the Need has been Met – prevent future conflict

Studies show a direct correlation between workplace conflict and lost productivity.  Some Front Line Leaders spend more than 30% of their time dealing with conflict, which equates to lost time and lost productivity.  By knowing the root causes of potential conflict leaders have an opportunity to avoid it and keep their team focused on productivity.

Learn practical leadership tools and techniques in this upcoming webinar.

FREE WEBINAR
“Equipping Front Line Leaders: the Tools and How-To’s”
October 26th
By Managing Partner, Seth Davies
Due to high demand, CSI will be conducting two sessions.
Session 1 at 10:00 am EDT
Session 2 at 1:00 pm EDT
For details go to Our Webinar Registration Page
Registration is free, but space is limited. Reserve your spot today!

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