“With the strong PBL foundation… We are regarded as the company-wide leader and used as a benchmark entity for Safety, Operations, Cost, Continuous Improvement and Leadership.”

Mark Fitts, BP Cooper River

“Process Based Leadership®, without a doubt, played a significant role in our Sterling Award journey. This entire process was a true turning point to the excellence our office has achieved.”

Ken Burton, Jr.
Manatee County Tax Collector

“PBL has allowed us to consistently run our meetings at higher levels, thus allowing us to elevate the overall execution and performance as well.  PBL promotes synergy in communications and similar expectations across the site”.

Max Dodd, Anniston Forge Manager of Operations
BAE Systems Anniston, AL

Cultural change is happening across the organization. Positive behavior patterns are emerging in the Leadership Team and the team is developing and growing but most importantly the employees are seeing and experiencing the changes and are embracing it. They now have more confidence than ever before in leadership.
Terry Hora, Director of System Integration and Support, Tobyhanna Army Depot

“Great ideas for those of us who are just starting teams. Great team concepts. Solutions to some of the problems I know I will encounter.”
Debbie Wagner, GlaxoSmithKline

“PBL ScoreCard® directly enabled us in winning back to back Gold Shingo Awards. PBL ScoreCard’s® fully customizable visuals brought increased visibility to performance and allowed us to focus on areas that needed attention promptly. With PBL ScoreCard® in place we were able to make decisions based on real time data – not a gut feel. We saw a tremendous enhancement in our communication and performance. PBL ScoreCard® is now a key part of our management process.”
Col. Bruce Elliott, US Army, RIA-JMTC

“The PBL ScoreCard® Hosted Solution has allowed McDonald’s U.S. Human Resources to build a centralized repository of regional and divisional performance metrics in a simple and user-friendly application. The Remote Hosted Solution enabled us to implement a technological solution to our group with no dependence on Information Technology resources. As a result, I was able to build a scorecard prototype for executive leadership in two days and implement the product in a very short time. The PBL ScoreCard® is a welcome transition to our paper-based scorecard process!”

Kelli Moore, US HR Process Consultant for McDonald’s Corporation

I enjoy the presentation and can’t wait to see some of the ideas implemented at our business. Instructors were excellent in presenting material and keeping our interest.

James Divirailio, Vice President

It seems like everything talked about fit our plant to the tee and seems like it will work at our plant. I think both of these women should also do horoscopes in the newspapers. They seem to hit every problem our plant has or needs to fix without knowing much about us.

Tony Dombrowski, UAW Representative

“The [training] gets right to the core…………Business Accountability. Very straightforward approach. Right to the point. Very refreshing.”
Gary Boehler, Eastman Kodak

“Varying from the routine, textbook ’charm school’ team building exercises, this workshop uses practical, yet innovative, techniques for increasing effectiveness in the workplace. Actual examples helped make it even more interesting.”
Myrna White, Government/Community Affairs Manager